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Old 06-22-2012, 03:00 PM   #1
Pianco
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Default Problem with Path to Awakening
I searched a lot. I tried a lot. But since yesterday I didn't login into Path to Awakening. And I sent a message for GM. I need a solution.
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Old 06-22-2012, 03:07 PM   #2
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Default Re: Problem with Path to Awakening
What exactly happens when you try to log in? Are there any error messages or irregularities on the screen? By "send a message to GM" do you mean you sent a support ticket?
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Old 06-22-2012, 03:55 PM   #3
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Default Re: Problem with Path to Awakening
When I login, the option for choose server and character don't appear. Appear only the message "Please log in with your account name to find a personalized guide."
Last edited by Pianco; 06-22-2012 at 03:58 PM.
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Old 06-22-2012, 06:09 PM   #4
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Default Re: Problem with Path to Awakening
Do you mean you keep logging in but it keeps going back to the "please log in" message, as if you are logged out? How many times have you tried logging in through there? Is this on the same account as you are posting with now?

Did you send a support ticket?
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Old 06-22-2012, 06:58 PM   #5
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Default Re: Problem with Path to Awakening
Exactly. And I tried with different accounts. Nothing.

obs: I sent a report today, but the details I posted here.
Last edited by Pianco; 06-22-2012 at 07:02 PM.
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Old 06-22-2012, 07:05 PM   #6
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Default Re: Problem with Path to Awakening
I thought it might be an account thing but since it's not I'm afraid I'm not sure what could be causing the issue. Please wait for a response to the support ticket; I'm sure the technical team will be able to assist you better.
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Old 06-22-2012, 07:27 PM   #7
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Default Re: Problem with Path to Awakening
Thanks, Sace. I've forced to stop to play because this. I'll wait for answers.
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Old 06-22-2012, 09:23 PM   #8
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Default Re: Problem with Path to Awakening
Try clearing the cache in your browser.
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Old 06-22-2012, 11:35 PM   #9
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Default Re: Problem with Path to Awakening
I've already done this. No results.
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Old 06-25-2012, 07:03 AM   #10
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Default Re: Problem with Path to Awakening
Quote:
Originally Posted by Sace View Post
Do you mean you keep logging in but it keeps going back to the "please log in" message, as if you are logged out?
Did you send a support ticket?
I have exactly the same problem.
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Old 06-25-2012, 12:32 PM   #11
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Default Re: Problem with Path to Awakening
If you're having this issue please send a support ticket and await a response. If you haven't received a response after a day or two, please PM me the ticket number and I can check on the ticket status for you.
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