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Old 04-06-2012, 08:10 PM   #1
Sace
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Default Forum Log-in or Re-registration Issues

Since the forums re-opened after our extended maintenance, some users are seeing an issue when trying to log into their forum account. While some users can log in with no problem, others are prompted to "register" when they try to log in.

Know that we are investigating this issue. It's possible, however, that it may not be fixed over the weekend due. I am working with the support team to get more info on the issue and what actions to recommend to affected players.


**Update**

As of a week after the issue began, a fix went out that solved many of the cases where players were associated with a new forum account instead of their pre-existing one. A few cases remain that were not covered with the automatic fix; if you are one of these players, please read below and your account association will be fixed manually after you ask the support staff.


If you are prompted to re-register even though you already have an existing forum account:
Submit a support ticket and include the following information: put "Forum re-registration issue" in the subject line, say your game account name, your old forum account name, and your new forum account name (if you re-registered).

Note that, if you did re-register and how have two forum names associated with that account, the fix will let you log into the forums as your original forum-self, and you can no longer access your re-registered forum-self. However, any posts make with the newly registered forum name will remain on the forums.

Last edited by Sace; 05-02-2012 at 12:28 PM. Reason: updated the link
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Old 04-06-2012, 08:16 PM   #2
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Default Re: Forum Log-in or Re-registration Issues

i lost my old account. named lucozade. BUT when i tried to use name Lucozade it told me , that it is all ready used... Can i take back my old account ?
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Old 04-06-2012, 08:29 PM   #3
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Default Re: Forum Log-in or Re-registration Issues

Quote:
Originally Posted by Lucozade1 View Post
i lost my old account. named lucozade. BUT when i tried to use name Lucozade it told me , that it is all ready used... Can i take back my old account ?
The old accounts are not "lost," and that is why the name Lucozade was already taken. We are working on fixing it so that everyone can get their old forum account back.
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Old 04-06-2012, 08:37 PM   #4
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Default Re: Forum Log-in or Re-registration Issues

Thank you again for the news. It's not a big deal, at least for me, but being forced to re-register for no apparent reason came as a nasty surprise after waiting impatiently for 2 days for the forum to come back... In truth, the boards are more addicting than the game itself
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Old 04-06-2012, 08:41 PM   #5
YesItsElrohir
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Default Re: Forum Log-in or Re-registration Issues

Yeah, all of my old accounts seem broken...
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Old 04-06-2012, 10:58 PM   #6
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Default Re: Forum Log-in or Re-registration Issues

the same, let's be patient and wait
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Old 04-06-2012, 11:05 PM   #7
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Default Re: Forum Log-in or Re-registration Issues

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Accent 6"/> <w:LsdException Locked="false" Priority="67" SemiHidden="false" UnhideWhenUsed="false" Name="Medium Grid 1 Accent 6"/> <w:LsdException Locked="false" Priority="68" SemiHidden="false" UnhideWhenUsed="false" Name="Medium Grid 2 Accent 6"/> <w:LsdException Locked="false" Priority="69" SemiHidden="false" UnhideWhenUsed="false" Name="Medium Grid 3 Accent 6"/> <w:LsdException Locked="false" Priority="70" SemiHidden="false" UnhideWhenUsed="false" Name="Dark List Accent 6"/> <w:LsdException Locked="false" Priority="71" SemiHidden="false" UnhideWhenUsed="false" Name="Colorful Shading Accent 6"/> <w:LsdException Locked="false" Priority="72" SemiHidden="false" UnhideWhenUsed="false" Name="Colorful List Accent 6"/> <w:LsdException Locked="false" Priority="73" SemiHidden="false" UnhideWhenUsed="false" Name="Colorful Grid Accent 6"/> <w:LsdException Locked="false" Priority="19" SemiHidden="false" UnhideWhenUsed="false" QFormat="true" Name="Subtle Emphasis"/> <w:LsdException Locked="false" Priority="21" SemiHidden="false" UnhideWhenUsed="false" QFormat="true" Name="Intense Emphasis"/> <w:LsdException Locked="false" Priority="31" SemiHidden="false" UnhideWhenUsed="false" QFormat="true" Name="Subtle Reference"/> <w:LsdException Locked="false" Priority="32" SemiHidden="false" UnhideWhenUsed="false" QFormat="true" Name="Intense Reference"/> <w:LsdException Locked="false" Priority="33" SemiHidden="false" UnhideWhenUsed="false" QFormat="true" Name="Book Title"/> <w:LsdException Locked="false" Priority="37" Name="Bibliography"/> <w:LsdException Locked="false" Priority="39" QFormat="true" Name="TOC Heading"/> </w:LatentStyles> </xml><![endif]--><!--[if gte mso 10]> <style> /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Tabela normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} </style> <![endif]--> At least now the Account Creation Date bullying will stop.

"Your account was created after 2010, your arguments, opinions and theories are automatically not valid"
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Old 04-07-2012, 12:00 AM   #8
nWildjohn
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Default Re: Forum Log-in or Re-registration Issues

The prompt to create an account in forum instead of just entering the forum page was happening even before the maintenace if you just was logged in the webstore or the nc account with a different account than your forum account

all i had to do was logout from website, click the link for forum and hit login from the forum link
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Old 04-07-2012, 12:11 AM   #9
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Default Re: Forum Log-in or Re-registration Issues

Quote:
Originally Posted by Little Amy View Post
At least now the Account Creation Date bullying will stop.
You mean until they fix it.
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Old 04-07-2012, 12:15 AM   #10
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I found one that works. :P
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Old 04-07-2012, 03:06 AM   #11
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Default Re: Forum Log-in or Re-registration Issues

Quote:
Originally Posted by Little Amy View Post
< At least now the Account Creation Date bullying will stop.

"Your account was created after 2010, your arguments, opinions and theories are automatically not valid"
Nah it wont...
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Old 04-07-2012, 10:43 AM   #12
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Default Re: Forum Log-in or Re-registration Issues

Quote:
Originally Posted by Lothlian View Post
Nah it wont...
/care
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Old 04-07-2012, 10:46 AM   #13
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Default Re: Forum Log-in or Re-registration Issues

Clearly some ppl automated their post count farming and got penalized for it

Check mah post count Elro!

jk

good luck with your accounts
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Old 04-07-2012, 10:48 AM   #14
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Yeah, I'm an elpy again.
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Old 04-07-2012, 10:56 AM   #15
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Default Thanks for resetting forum names qq

Now some random idiot has my forum name which is also my ingame Characters Name, Be aware guys of some ****** named SweetDreamz who stole my forum name to **** you
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Old 04-07-2012, 10:57 AM   #16
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Default Re: Thanks for resetting forum names qq

oh noes.
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Originally Posted by ColoradoSouthAmericaLag View Post
3rd tool sites have a lot of people talking about unban
Guess we know where he hangs out...
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Old 04-07-2012, 10:58 AM   #17
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Default Re: Thanks for resetting forum names qq

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Originally Posted by SDZ View Post
Now some random idiot has my forum name which is also my ingame Characters Name, Be aware guys of some ****** named SweetDreamz who stole my forum name to **** you
Have you put in a support ticket or are you just QQing here? Where has this fake SweetDreamz posted?
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Old 04-07-2012, 11:00 AM   #18
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Default Re: Thanks for resetting forum names qq

Would the real Elro pls stand up?
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Originally Posted by ColoradoSouthAmericaLag View Post
3rd tool sites have a lot of people talking about unban
Guess we know where he hangs out...
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Old 04-07-2012, 11:01 AM   #19
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Default Re: Forum Log-in or Re-registration Issues

And Shilen has summoned me to kill all!

lol
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Originally Posted by ColoradoSouthAmericaLag View Post
3rd tool sites have a lot of people talking about unban
Guess we know where he hangs out...
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Old 04-07-2012, 11:05 AM   #20
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Default Re: Thanks for resetting forum names qq

Elrohir got nerfed in the last maintenance.

From Shilen to Elpy...
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