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Old 03-14-2015, 07:17 PM   #1
Bonna
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Default I cant migrate my old account

I cant login in to the account manager because ask me "Security Questions"
I sent mail and ticket to support, and no anwer.
Why i can login in to the forum without problems? how can i migrate my old account once and for all?
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Old 03-14-2015, 10:13 PM   #2
FidgitTheClown
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Default Re: I cant migrate my old account

if you are the account creator, you should know the answer to your own security questions. mine were pretty obscure so i bonked myself on the head before i thought... duh of course i'd pick that question.

migrating was easy for me.
even two accounts shared the same email, i was able to fix that through requesting a password change which brought me right into the migration system. only annoying thing is having to pick a new email address.
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Last edited by Sace; 02-01-2013 at 07:51 PM.
Reason: http://youtu.be/dG8wsae-6tU
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Old 03-15-2015, 12:59 AM   #3
Ale11
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Default Re: I cant migrate my old account

hi all,
could someone kindly help me pls.
i've created an nc account following all steps, but can't migrate my existing account to that new ns acc since its not suggested to me.
In manage account, i only have" options to modify id, pwrd, email add and install the game, not the window to add my previous acc to the ncsoft one.


pls, can someone enlight me ..?
ty all for answering
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Old 03-15-2015, 04:19 AM   #4
Sumanaionna
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Default Re: I cant migrate my old account

Its not working like that that you first create new acc. If you try log in and the security questions not working just ask for new pasword. You should recive the mail with pasword than its start be like step 1 blala
well when you got to step where you need put your mail and display name its annoing thing you cant put the mail what you use until now on that acc you need create totaly new mail. So you put new mail and display name and push the next. You can get 2 kind messeges " your logging acount is wrong " or " your display name is wrong"
loging name error mean you need choose onother mail ( create onother)
display name well its in use by onother acc so you need change that too
but be carefull if you try it in row like 3-4 times the system will crash on you and will say try again later so be careful of choosing ( kind a sound stupid right?) but its happens lot even to me .

So gl :

Ps: my 2 acc what needed be migrated got mail one of them after 1.5 day onother 2.5 day .
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Old 03-15-2015, 11:23 AM   #5
Bonna
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Default Re: I cant migrate my old account

I don't' know answer for the security questions.
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Old 03-15-2015, 12:53 PM   #6
Tiferet1
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Default Re: I cant migrate my old account

Quote:
Originally Posted by Ale11 View Post
hi all,
could someone kindly help me pls.
i've created an nc account following all steps, but can't migrate my existing account to that new ns acc since its not suggested to me.
In manage account, i only have" options to modify id, pwrd, email add and install the game, not the window to add my previous acc to the ncsoft one.


pls, can someone enlight me ..?
ty all for answering
You don't "add" accounts. You shoot yourself in the foot by using that email to create a new account. You should have instead logged in with the already existing account and given the email to it.
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Old 03-15-2015, 02:53 PM   #7
FidgitTheClown
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Default Re: I cant migrate my old account

it's good to have the extra accounts anyway in case you fail to migrate and they delete your old account.
although honestly i can't stand that they are saying they will delete them.
it's annoying having to type out Adenxx366@My.L2account.net every time. it was much easier just to type out AdenSumner.
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Last edited by Sace; 02-01-2013 at 07:51 PM.
Reason: http://youtu.be/dG8wsae-6tU
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Old 03-16-2015, 01:40 PM   #8
Bonna
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Default Re: I cant migrate my old account

Still waiting for a solution.
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