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Old 12-21-2016, 10:56 AM   #1
Raknarok's Avatar
Join Date: Dec 2016
Posts: 13
Raknarok is an unknown quantity at this point
Exclamation ERROR: Payment process to buy Ncoin

Dear, Ncsoft admins.

This month I realize 8 Ncoin purchases. the payment was approved but I will never informed in the web, luckily a email from Digital River makes me suspect that the transaction was already done and this was a web error or something and I call to my Bank and they tellmes: your payment Is waiting for DigitalRiver aprovation.

Imagine, if I did not realize I would have made two payments of $ 100.00 one.

Another problem is that Digital River is delayed too much in processing the purchases, almost 24 hours and in other cases 12 hours. I think it should not take long if in the past I have 7 purchases with the same credit card in the past.

I try 3 browsers: Chrome, Firefox, Explorer and all have the same problems of " brownsers blocks Popups" and "possibly malicious Script code " (maybe a false positive but it is annoying).

I recommend that you work on the payment platform and please if you can give this user an award for taking the time to write, it will be greatly appreciated.

Screenshot here:

Server ZAKEN: Player: Aleena.
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error purchase, ncoin, payment, payment error, purchase

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