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Old 10-06-2010, 06:15 AM   #1
Zerberus
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Default rochand.com - Closed

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Originally Posted by Rohirrim View Post
All work on the site has been put on ice due to real life issues and due to NCSoft's great reputation of asking their customers to bend over every time they mess something up.

Until NCSoft gets this sorted out, I will not update, correct or add new data on my site and I will not reply to any PM's regarding my site.
oh noes! what have u done, ncsoft!!!
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Old 10-07-2010, 01:31 PM   #2
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Default Re: Lineage II Info Central: Freya updates

Site is closed for the moment http://lineage2.rochand.com/

Please make sure to thank NCSoft for that.
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Old 10-07-2010, 02:37 PM   #3
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Default rochand.com - Closed

http://lineage2.rochand.com (Closed)



"Site closed for the moment due to the following reasons:
  • NCSoft's lack of customer service
  • NCSoft's lack of care for their customers
  • NCSoft's lack of care for their own EULA, they merged 8 servers into 2 and they still let the botters bot like it's legal even with 6x the amount of GMs that we had before the merge unless NCSoft got rid of the extra GMs to get more money into their pockets
  • NCSoft's NA producer Cabal only cares about his own paycheck
    Example:
    We were told that no items would get removed from our characters and after the merge we found out that several items were missing.
    One of the items are items you can only gather once every 2 weeks and the number of items you get is between 1-50 depending on your luck and activity during the Territorial Wars that lasts for 2 hours at a specific time.
    Here is Cabal's response to that:
    " Hi everyone,

    I want to let you know that Territory War badges will not be replaced. We incorrectly communicated to Sace that all Territory War related items would be kept, but in fact, only the items purchased with Territory War badges were kept, and badges were removed. We are very sorry for this miscommunication. "
    Link as you can see the player base is not happy and there has been no other response from NCSoft regarding this matter, but when it comes to money they are quick to response and fix the problem
Site will open again after:
  • NCSoft remove the bots
  • NCSoft return our items again and make an public apology on their site
I am starting to get tired of doing NCSoft's job of holding a website about their game up to date when they treat their customers like trash and don't even bother with their own site that is nearly 3 years outdated (even more in some areas)"


It means you will nover re-open your site again :P Sad, i usualy use this site a lot.
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Old 10-07-2010, 02:42 PM   #4
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Default Re: rochand.com - Closed

so sad that the best site that contained L2 up to date information for skills and items had to close down.

if the official site had all that information I wouldn't mind but since the official site is like 3 years out of date with the game information this is a big loss
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Old 10-07-2010, 03:25 PM   #5
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Default Re: rochand.com - Closed

i fully agree with what he's doing.

although i also use that site regularly so it will indeed suck that its not up.
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Old 10-07-2010, 03:28 PM   #6
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Default Re: rochand.com - Closed

I honestly think he's being selfish - that site is a resource for the community, not for ncsoft developers.

If hes moved on completely to STO and doesn't want to update anymore, thats one thing, but you hippie kids think "protesting" is going to solve anything - it isn't.
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Old 10-07-2010, 03:32 PM   #7
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Default Re: rochand.com - Closed

Quote:
Originally Posted by Roseil View Post
I honestly think he's being selfish - that site is a resource for the community, not for ncsoft developers.

If hes moved on completely to STO and doesn't want to update anymore, thats one thing, but you hippie kids think "protesting" is going to solve anything - it isn't.
so start your own site. his site has been continuously attacked by russian IP's and he has also funded the thing himself.

its his site and he can do what he wants. taking down the single most useful informative site around is a pretty big stance.

but i forgot, protesting has never worked, consumers should all be sheep...
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Old 10-07-2010, 03:32 PM   #8
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Default Re: rochand.com - Closed

hes doing the right thing, they have to feel that there are human being behind the so called "customers" ... im really so angry that if i would be living in new york I surely didnt know what I would do with there "meet and greet" thing
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Old 10-07-2010, 03:32 PM   #9
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Default Re: rochand.com - Closed

Quote:
Originally Posted by Roseil View Post
I honestly think he's being selfish - that site is a resource for the community, not for ncsoft developers.

If hes moved on completely to STO and doesn't want to update anymore, thats one thing, but you hippie kids think "protesting" is going to solve anything - it isn't.
It's not "protesting", it being tired of the way NC treats it's customers and moving on to a game that cares for it's customers...
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Old 10-07-2010, 03:34 PM   #10
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Default Re: rochand.com - Closed

Quote:
Originally Posted by Roseil View Post
I honestly think he's being selfish - that site is a resource for the community, not for ncsoft developers.

If hes moved on completely to STO and doesn't want to update anymore, thats one thing, but you hippie kids think "protesting" is going to solve anything - it isn't.
It's his website. are you paying for it? Are you working on it? Then why should you have more say in it then he does? If he wants to take it down power to him. I hate the idea, cause that's basically the 1 site i use. But i respect it, cause NCSoft has been getting off too light with the pile of ***** they have up as a site, and basically using site like his as a crutch. The stuff NC has been doing combined with the loss of one of the best info sites for the game... I'd be willing to bet it would make a couple more people quit the game which would cut into NC's bottom line... which may motivate them to do something...





Then again it could just help them close down the servers...
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Old 10-07-2010, 03:36 PM   #11
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Default Re: rochand.com - Closed

No I dont own a community website (what kind of ignorant loaded question-game is this?)

It is a fact that he will not receive his "demands"
It is a fact the community will suffer because of his decision (which is his right to make, sure)
It is a fact that NCWest and NCSoft will not care an iota.
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Old 10-07-2010, 03:37 PM   #12
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Default Re: rochand.com - Closed

I donated because I think it was worth it. and I still dont regret doing it. If this game seems to close anyway because the publisher wants it, ill move on to another one - what would be a sad step
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Old 10-07-2010, 03:42 PM   #13
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Default Re: rochand.com - Closed

Quote:
Originally Posted by Roseil View Post
No I dont own a community website (what kind of ignorant loaded question-game is this?)

It is a fact that he will not receive his "demands"
It is a fact the community will suffer because of his decision (which is his right to make, sure)
It is a fact that NCWest and NCSoft will not care an iota.
Maybe it's time NC update their website instead of having players do the work for them....
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Old 10-07-2010, 03:49 PM   #14
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Default Re: rochand.com - Closed

While I don't like it. I respect it.

It's a statement to show exactly how much Customer Support NC West has. Can't even update their site for a game they are selling to the masses, while at the same time, a customer in his free time makes a site that blows their's away.
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Old 10-07-2010, 03:51 PM   #15
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Default Re: rochand.com - Closed

Quote:
Originally Posted by Taz View Post
Maybe it's time NC update their website instead of having players do the work for them....
I just posted this in another thread:
http://boards.lineage2.com/showpost....34&postcount=8
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Old 10-07-2010, 04:17 PM   #16
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Unhappy Re: Lineage II Info Central: Freya updates

I might actually start crying now :'(
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Old 10-07-2010, 04:53 PM   #17
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Default Re: rochand.com - Closed

/care
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Old 10-07-2010, 05:32 PM   #18
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Default Re: rochand.com - Closed

Now we are resorting to blackmail/extortion to get good customer services?

If you are fed up with running your website shut it down and walk away. All these adolescent demands that must be met by NCSoft before the return of the site is ridicules.

This action is just as bad, if not worst, as the lack of customer support we already are subject to for NCNA. Don’t lower yourself to their level. You should be proud of your website and the community you support.
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Old 10-07-2010, 05:48 PM   #19
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Default Re: Lineage II Info Central: Freya updates

You did really, really great job and even this closure will impact only players I am with you.
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Old 10-07-2010, 05:54 PM   #20
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Default Re: rochand.com - Closed

Quote:
Originally Posted by DrachaVonDrachen View Post
Now we are resorting to blackmail/extortion to get good customer services?

If you are fed up with running your website shut it down and walk away. All these adolescent demands that must be met by NCSoft before the return of the site is ridicules.

This action is just as bad, if not worst, as the lack of customer support we already are subject to for NCNA. Don’t lower yourself to their level. You should be proud of your website and the community you support.
This is the state of the things. Soon NC Theft will declare marshal law and you won't be allowed out of your clan halls after 8 pm game time...

... Oh wait. They already stole our clan halls like loan sharks and are demanding more than double what we paid for them. Nevermind...
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